Monday – Thursday 9am – 5pm

Friday 9am – 4pm

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Our Address

Unit 1, Dean Close, Raunds, Wellingborough, NN9 6BD

Got a Question?

Faqs

We pride ourselves on best-in-class e-commerce capability and excellent client partner relationships.

Couldn’t find an answer? Contact our support team here

How do I get started?

The number of things you need to do to get started can seem daunting, especially when you are usually doing these as well as your day job! Get in touch using the contact form or call or email us to arrange a no-obligation meeting, either in-person at our offices in Northamptonshire or on-line via Teams. We will listen and talk you through the options, the timings and the costs.

Why choose Alchemyst?

Good question! We are pretty unique in what we offer, as our competitors either focus on supply chain & fulfilment or on the office-based e-commerce and digital services. We do both, and both well. We work really hard for our client partners, and in speaking with them they consistently feedback they value our capability, flexibility and breadth of offer, the value we add and also the Alchemyst people they work with. Drop us a line to arrange a meeting and we seek to impress you!

My product is relatively new, so how would you launch it on-line?

We work with client partners at early, growth and scale up business stages (plus established brands too), so we are well versed with what we need to do to generate an on-line presence and start to build sales. Set up a meeting and we can learn what you have done to date, your ambitions for growth and how we can help you.

How do I know if my product is suitable for Amazon selling?

We can help you through conducting initial product, competitor and category research, using specific Amazon analytic tools, to understand the size and potential for your product on Amazon. We can discuss timings, budgets and agree objectives for your Amazon listings.

Who will I work with at Alchemyst?

Initially you will meet the senior team at Alchemyst, and later you will be introduced to the account manager assigned to your business. We are a small business, we on-board few client partners, the senior team remain close to your business and the objectives you wish to achieve. Everyone at Alchemyst goes the extra mile and we ensure we do the right thing every time for each and every one of our client partners, big or small. 

What are your costs?

We don’t start with costs; we start with your business, brands and products and what you want to achieve in e-commerce. However, costs are an important consideration. With most client partners we typically get paid through a % commission on products sold plus a small monthly account management fee. This arrangement ensures the more we sell the more we earn and the happier you are too.

Tell me more about social commerce?

Social commerce is the how we sell your products directly through social media. This channel is growing quickly as more and more consumers are using it. We can build shops in TikTok, Facebook and Instagram, and offer an end-to-end solution to fulfil from these channels.

What is the Good Food Company?

The Good Food Company is the trading name for our Shopify re-seller site. We seek to list all our client partner products on this webshop, to drive more awareness and sales for your products.

e-commerce solutions,
tailored for you

We are Alchemyst, established in 2009 and here to support our client partners achieve their on-line goals.

We pride ourselves on best-in-class e-commerce capability and excellent client partner relationships.